FAQ
Account & Progress
No, Most of our games do not require an account to play. However, creating an account can help you save your progress and access additional features.
Game progress is typically saved automatically. For added security, we recommend linking your game to a cloud service or social media account, if available.
If your game was linked to a cloud service or account, you might be able to restore your progress by logging back in. If not, please contact our support team with details, and we’ll do our best to assist you.
Technical Issues
First, ensure your device meets the game’s requirements and that you have the latest version installed. Try restarting your device and clearing the app cache. If issues persist, contact our support team with your device details and a description of the problem at [email protected]
Close any background applications to free up resources. Ensure your device’s software is up to date. If problems continue, reach out to us with specifics about your device and the issue.
In-Game Purchases
We’re sorry for the inconvenience. Please provide us with the purchase receipt, your user ID, and details of the missing items. We’ll investigate and resolve the issue promptly.
Refund policies vary depending on the platform (Google Play or Apple App Store). Please refer to their respective refund processes. If you need further assistance, contact our support team.